How can I cancel my account?

To cancel your account with Stone Utilities, please follow these steps:

• Log in to Your Account: Begin by logging into your account on the Stone Utilities website using your registered email address and password. If you have forgotten your password, you can use the 'Forgot Password' feature to reset it.
• Navigate to Account Settings: Once logged in, go to the 'Account Settings' section. This is typically found in the upper right corner of the homepage, often represented by your profile icon or name.
• Select Account Cancellation: Within the Account Settings, look for the option labeled 'Cancel Account' or 'Close Account.' Click on this option to proceed with the cancellation process.
• Follow the Cancellation Steps: You will be guided through a series of prompts to confirm your decision to cancel your account. This may include answering a few questions about why you are leaving and confirming your identity for security purposes.
• Review Final Details: Before finalizing the cancellation, ensure that you review any outstanding balances or final billing details. Stone Utilities may require you to settle any unpaid bills before your account can be fully canceled.
• Submit Your Cancellation Request: After reviewing the details, submit your cancellation request. You should receive a confirmation email shortly after your request has been processed, indicating that your account has been successfully canceled.
• Contact Customer Support if Needed: If you encounter any issues during the cancellation process or if you prefer to speak with a representative, feel free to contact our customer support team. You can reach them via phone or through the 'Contact Us' section on our website. They will be happy to assist you with your account cancellation.

Remember that once your account is canceled, you will lose access to all services and features associated with it. If you have any further questions or require assistance, do not hesitate to reach out to us.