External knowledge

Solar Panels

• I am worried that the solar panels will not fit on my roof, what types of roofs are recommended?
• Do you offer Home Batteries?
• Do you offer solar panels, and which brands and types do you typically install?

Moving and cancelations

• I am moving to another place where you also offer services, can I change my address?
• I am moving to an area where you do not offer coverage, what should I do?
• How can I cancel my account?

Changes to your account

• Can I adjust my monthly payment?
• What should I do if I forgot my username and/or my password?

Becoming a customer

• Do you currently have promotions when becoming a customer?
• What type of (green) energy do you offer?
• In which regions do you offer service?